Training and education

Effective strategies

Effective strategies

Effective anti-discrimination and anti-harassment strategies in your workplace are good practice, and good for business.

The Tasmanian Anti-Discrimination Act 1998 'the Act' requires employers to create a workplace that is free from discrimination and harassment.

All organisations in Tasmania, regardless of their size, must adhere to the Act. Employers, supervisors/managers and employees (including casuals, contract workers, part-time and/or full-time) all need to be aware of their rights and responsibilities.

A productive and discrimination free workplace helps:

  • increase your pool of potential employees meaning you get the best person for the job;
  • build the morale and productivity of your employees;
  • minimise complaints, disruptions and legal wrangles so you can get on with work;
  • build your reputation in the community.

Section 104 of the Act states that an organisation is to ensure that its members, officers, employees and agents are made aware of the discrimination and prohibited conduct to which the Act relates. If an organisation does not take reasonable steps to do this, it is liable for any contravention of the Act by any of its members, officers, employees and agents.

Meeting obligations

Training is one way of meeting your obligations under section 104.

Training provides an important avenue for ensuring staff awareness of discrimination and prohibited conduct. It may be a factor taken into account in determining whether an agency has taken reasonable steps to ensure that no member, officer, employee or agent has engaged in discrimination and prohibited conduct. It needs to be remembered that while training is an important step, it does not itself absolve organisations of responsibility under section 104. For more information on this subject see the 'Obligations of organisations', section 104 brochure.

Our trainers

Our trainers

Equal Opportunity Tasmania has two Training, Education and Development Officers:

  • Jennie Gorringe (Senior)
  • Louise Adams

Jennie and Louise are highly experienced facilitators, have an excellent understanding of the Act and are committed to delivering quality up-to-date information to assist the Tasmanian community.

Some of our clients offer some testimonials on what they found useful from our training courses.

Workplace customised training

Workplace customised training

If you have 5 or more participants, it may be more economical to have the training delivered at your business premises. We can deliver training to your staff in a group or as a one-to-one program to best fit your workplace environment.

All training programs can be tailored with the content specifically catering to the needs of your organisation and support your policies and procedures. This is done through consultation with one of our Training, Education and Development Officers to find out what specific training is required and what topics need to be covered that have been of concern to the organisation or which need refreshing..

Anti-Discrimination awareness training

Anti-Discrimination awareness training

Where is the Line?

Duration: 2 hours

Recommended for: Everyone

Learning about discrimination and bullying is important, but many people are struggling to know what is and what is not appropriate workplace behaviour.

Rather than assuming everyone knows where the 'workplace behaviour line' is drawn, this 2-hour course allows participants the opportunity to explore:

  • What is their personal 'below-the-line' behaviour
  • What is their workplace's below-the-line behaviour,
  • How to actively avoid crossing the workplace line, and
  • Positive steps to take when the line is crossed.

The course includes activities.

This course is recommended for everyone in organisations who may need reminders about workplace behaviour.

Racism, it stops with me!

Duration: 2 hours

Recommended for: Everyone

Harassment and/or abuse is unacceptable. It is often random and unprovoked actions of this kind that have lasting and negative effects on a person's confidence, health and wellbeing, and sense of being part of an inclusive, respectful community. Many people do not know what they can do as bystanders or to support those affected by racism.

This 1 ½ -hour course includes:

  • What is racism
  • Personal and individual responsibilities
  • Options for bystander intervention and support and discussion about these.

This course includes activities.

Bullying – what it is, what it's not and what to do about it

Duration: 3 hours

Recommended for: Everyone

Most Australian organisations are struggling with bullying behaviours. Bullying can be difficult to identify, prevent and respond to. This course will assist participants to avoid being a target and to develop strategies to recognise and deal with bullying behaviour before it becomes a problem.

This 3-hour course includes:

  • An overview of bullying and relevant laws
  • The importance of language ('inappropriate behaviour' vs. 'bullying')
  • What bullying looks like? Why people bully
  • A scenario activity
  • The effects of bullying: individually and for organisations
  • Options, principles and tools for effectively preventing and responding to bullying behaviour
  • Additional information and resources

Sexual harassment – what it is, what it's not and what to do about it

Duration: 1½ hours

Recommended for: Everyone

Sexual harassment includes unwelcome contact, sexualised comments (including jokes), leering, distributing or displaying rude or sexually explicit or suggestive or offensive materials, sexual gestures, unwelcome comments or questions about a person's private life.

Under the Tasmanian Anti-Discrimination Act 1998, sexual harassment is unlawful and a person who believes they have been sexually harassed can make a complaint.

This 1½-hour course includes:

  • What the Anti-Discrimination Act 1998 says about sexual harassment
  • What sexual harassment looks like?
  • Examples of case law
  • Statistical data – complaints made to the Anti-Discrimination Commissioner
  • The effects of sexual harassment – on the individual and on the organisation
  • Basic principles and tools for effectively preventing and responding to sexual harassment
  • Additional information and resources

Discrimination, Harassment and Bullying Awareness

Duration: 2 hours

Recommended for: Everyone

Effective anti-discrimination and anti-harassment strategies in your workplace are good practice and good for business. All businesses in Tasmania, regardless of their size, must adhere to the ADA. Employers, supervisors/managers and employees (including volunteers, casuals, contract workers, part-time and/or full-time) all need to be aware of their rights and responsibilities.

This 2-hour course includes:

  • An overview of the Anti-Discrimination Act 1998, which covers:
    • Statistical data – complaints made to the Anti-Discrimination Commissioner
    • Personal characteristics ('protected attributes') listed in the Act
    • Areas of activity in which discrimination is unlawful
    • Direct and indirect discrimination
    • Harassment (including bullying), sexual harassment, other prohibited conduct including victimisation and inciting others
    • Exceptions and exemptions under the Act
  • Rights and responsibilities for all employees
  • Action plans for a discrimination, harassment and bullying-free workplace

Racism – defining, recognising and dealing with it

Duration: 2 hours

Recommended for: Everyone

Race is the basis of one's identity; it defines who we are through our connections to language, cultural practices and beliefs, food, dance, religion, family, cultural and family obligations, history and place. Ignorance of these fundamentals can lead to negative stereotyping, prejudice and discrimination.

This course will define and assist you to understand what racism is and how to recognise racist behaviours and attitudes; it will include discussion and activities on how to deal with racism. We will also look at what the Anti-Discrimination Act 1998 says about race discrimination.

This course looks at:

  • Statistical data – complaints made to the Anti-Discrimination Commissioner
  • Racism
  • Define it: What racism looks like? What racism sounds like?
  • Recognise it: Effects of racism on a person
  • Deal with it: How we can address racism
  • Group activity
  • What the law says about race discrimination
  • Benefits of a racially diverse workplace and society
  • Our shared human rights, responsibilities and actions for change
  • Additional information and resources

Young, old, in-between … Is your workplace age inclusive?

Duration: 2 hours

Recommended for: Everyone

People of all ages have a right to be treated fairly and have the same opportunities — regardless of their age — in the workplace. Increasing your awareness of the benefits of an age-diverse workplace will help you to respect all ages and generations. Protecting people's rights within the workplace regardless of age is good practice and good for business.

This 2-hour course covers:

  • Age diversity
  • Generational stereotypes and the link to prejudice and discrimination
  • What the Anti-Discrimination Act 1998 says about age discrimination
  • Rights and responsibilities for all employees
  • Awareness of age diversity, preventing age discrimination and the benefits of an age-diverse workplace: discussion, activities and statistics

Disability awareness – Is your workplace disability ready?

Duration: 2 hours

Recommended for: Everyone

The only thing that separates out a person with disability is that, for one reason or another, they may do certain things in different ways to people without that disability, and sometimes they may need some form of adaption or alteration. Valuing all employees in your workplace is good practice and good for business and the principles of employment are the same for people with disability as those without disability.

This 2-hour course covers:

  • Diversity
  • How stereotypes can lead to prejudice and discrimination
  • A brief overview of the Anti-Discrimination Act 1998
  • What the the Anti-Discrimination Act 1998 says about disability discrimination
  • Rights and responsibilities for all employees
  • Disability (Access to Premises – Buildings) Standards 2010
  • Inherent requirements and workplace adjustments
  • Awareness of the diversity of disability, preventing disability discrimination and the benefits of a diverse workplace: discussion, activities and statistics

We are not the same, but we are all equal – GLBTI (gay, lesbian, bisexual, trans and intersex) anti-discrimination awareness

Duration: 2 hours

Recommended for: Everyone

Sexual orientation, gender identity and sex are components of a person's identity, which also includes many other components, such as race, gender, age, ability and family responsibilities. Ignorance of these components (attributes) can lead to negative stereotyping, prejudice and discrimination.

This 2-hour course looks at:

  • Awareness of GLBTI cultural diversity, including discussion, supporting cases and statistics
  • How stereotypes can lead to prejudice and discrimination
  • A brief overview of the Anti-Discrimination Act 1998
  • What the Anti-Discrimination Act 1998 says about discrimination and the GLBTI community

Family responsibilities and the workplace – Best practice for all

Duration: 2 hours

Recommended for: Managers, supervisors and human resources professionals

Managers and supervisors are increasingly being faced with requests for flexibility in the workplace. This 2-hour course will assist you to understand and appropriately respond to such requests, and to answer questions such as:

  • What is a 'family friendly workplace'?
  • What does 'family responsibilities' mean under the Anti-Discrimination Act 1998?
  • What considerations do you need to take into account when responding to requests from staff?

This course is a good follow-up to Discrimination, Harassment and Bullying in a Nutshell and all management courses.

Discrimination, Harassment and Bullying – A Guide for Teachers and Principals

This course focuses on issues particular to education and is supported by specific case examples.

Specialised Anti-Discrimination training

Specialised Anti-Discrimination training

Train the Trainer - Conduct your own Discrimination, Harassment & Bullying program in your workplace

Duration: 2 days

Pre-requisites: Participants need to already have facilitation skills and experience

This course will give you the tools and information to contextualise and deliver an anti-discrimination training program for your own organisation.

The 2-day course provides everything you need to develop and deliver a 2-hour training session, including:

  • An overview of the Anti-Discrimination Act 1998 (Tas)
  • Handouts
  • A PowerPoint presentation
  • Activities
  • Answers to difficult questions
  • Useful resources in a packaged Trainer's Kit.

Supporting the process: training for Advocates and Community Workers

Duration: 8 hours conducted over 2 half days

Recommended for: This course is recommended for community advocates and those who may be supporting others through the discrimination complaint process.

This course has been developed to assist community workers and advocates to understand discrimination, harassment and bullying covered by discrimination law and apply that understanding as an effective advocate or support person for people they work with.

This 8-hour course includes:

  • An overview of the Anti-Discrimination Act 1998 (Tas) and relevant other laws (including Federal discrimination and industrial laws
  • An overview of the complaint process under the Tasmanian Act, covering those parts of the process the Anti-Discrimination Commissioner has responsibility for and those that are dealt with by the Anti-Discrimination Tribunal
  • Sources of information and advice on possible discrimination complaints
  • Principles underlying the complaint process including procedural and substantive fairness and principles of natural justice
  • Key requirements of a complaint made under the Anti-Discrimination Act 1998
  • How to prepare an effective complaint
  • Understanding what might be relevant evidence to support of a complaint of discrimination and how to make sure evidence is provided in a legally valid way
  • Roles of participants in the process, including the roles of advocates and support people
  • Preparing and supporting a complainant through the discrimination complaint process

Writing Anti-Discrimination Policies

Duration: 1 hour

Changing behaviour and attitudes is the most effective way of ensuring a safe, inclusive and fair workplace that provides equality of opportunity and, as such, is free from discrimination, harassment and bullying. Having clear, well-publicised and well-understood policy on workplace conduct, such as a policy that makes it clear discrimination, harassment and bullying are unacceptable in your workplace, is one aspect of achieving such a workplace.

This 1-hour course includes:

  • Which policies and procedures are relevant
  • Why good policy and procedures matter
  • What to include in your policy
  • What happens next

Unconscious Bias

Duration:
Staff version
is 2 hours and is an overview of the below points.
Manager version is 3 hours (more in-depth content and activities covering strategies and organisational change

This course is divided into 3 parts and the aim is to understand unconscious bias and learn how to make our unconscious conscious and reduce or remove its impact on our actions.

Part 1 examines what unconscious bias is and where it comes from.  An important element of the training is to help us understand that unconscious bias is a natural consequence of how our brains have evolved to function so that we can survive day to day life.

Part 2 looks at how our unconscious bias can impact on others in a negative way in the real world.  We will look at some real world examples that have contributed to our understanding of this, and how serious it can be.

Part 3 includes consideration and discussion of the strategies that might help to reduce and manage unconscious bias and its consequences in the workplace.  Section 3 is divided into 3 parts; managing personal bias, organisational strategies and organisational cultural change.

Management training

Management training

Discrimination, Harassment and Bullying - Management for Managers

Duration: 4 hours

Recommended for: Managers and supervisors

This course provides:

  • An overview of the Anti-Discrimination Act 1998
  • Management strategies for preventing and dealing with issues of discrimination, harassment and bullying
  • Principles of investigating complaints

The 3 sections of the course are designed to give managers and supervisors a holistic or ‘big picture’ view of their role and responsibilities in relation to issues and claims of discrimination/harassment/bullying.

Addressing and Preventing Workplace Bullying for Managers and Supervisors

Duration: 4 hours

Recommended for: Managers and supervisors

Bullying and harassment is recognised as one of the major contributors to workplace stress. It has a detrimental effect on both individuals and organisations making for an unhappy and ineffective working environment. Employers have a responsibility to provide a workplace free from these behaviours. As a manager / supervisor you have a key role to play in preventing and dealing with workplace bullying. This workshop will provide you with ideas and strategies for preventing bullying and harassment together with the confidence to deal effectively with issues should they arise.

This course will cover:

  • Language
  • What workplace bullying is and isn’t
  • Relevant bullying legislation
  • The costs of bullying and harassment
  • Responding to bullying and harassment
  • Best practice management

This course includes scenarios and activities.

Recruitment and Selection

Duration: 4 hours

Recommended for: HR managers, recruitment staff, selection panels, managers, supervisors

This course has been developed due to demand from Tasmanian Managers.

Find the answers to the following questions and more:

  • What are ‘inherent requirements’ and why they are important?
  • How do I ensure my position descriptions and job application forms meet Anti-Discrimination Act requirements?
  • Can I ask applicants to undergo a medical test before offering them the job?
  • When placing a job advertisement in the paper, can I specify the age of the person I want to employ?

The course builds on your knowledge of the Anti-Discrimination Act 1998. It will cover what the law says about discrimination in recruitment and selection, best practice and how to avoid discrimination at each stage of the recruitment and selection process.

Investigating Complaints

Duration: 2 days

Recommended for: Managers and supervisors

This course covers investigating complaints of discrimination and harassment based on the ‘complainant/respondent’ model.

The first day consists of:

  • An overview of the Anti-Discrimination Act 1998, which covers:
    • Claim statistics for the Office of the Anti-Discrimination Commissioner
    • Attributes
    • Direct and indirect discrimination
    • Harassment (including bullying), sexual harassment, other prohibited conduct including victimisation and incitement to hatred
    • Exceptions and exemptions under the Act
    • Employer responsibility (section 104)
    • A segment on the claim process at the Office of the Anti-Discrimination Commissioner and the Anti-Discrimination Tribunal process
    • Principles underlying investigations including procedural and substantive fairness and principles of natural justice
    • Practical implications of these principles and case law relating to the principle
    • Skills required, how to investigate, investigation timeframes, the investigation process and a practical exercise

The second day consists of:

  • Further practical exercises
  • Interviewing witnesses
  • Evidence
  • Standards of proof
  • Failure to complain and associated case law
  • Writing a report
  • Stages of discipline and process after an investigation.

Also includes question time with Office of the Anti-Discrimination Commissioner staff and a practical exercise in preparation and report writing.

Workplace Support, Contact officer, Contact person training

Workplace Support, Contact Officer, Contact person training

Workplace Support/Contact Officer/Person Role

Duration: 8 hours over two half days

Recommended for: Equity and Diversity Contact People (or other titles such as Contact Officer, Grievance Officer, Access and Equity Officer, etc.), managers, supervisors, union officials and union workplace representatives.

Contact People are an important first contact for people who believe they have a grievance in the workplace. The grievance may relate to bullying, harassment, discrimination, or other workplace issues.

This course explores:

  • The role of Contact People in line with their employers' policy
  • The principles underlying the role
  • Putting the principles into practice

Workplace Support/Contact Officer/Person Refresher

Duration: 4 hours

Recommended for: Current officers, contact people

Has it been some time since you last attended contact person training?

Have you had many opportunities to actively practice the role of contact person?

If you already have a good understanding of the Anti-Discrimination Act 1998, this course will ‘refresh’ your knowledge and give you the opportunity to take part in role-plays, look at case studies and brainstorm ideas.

Workplace Support/Contact Officer/Person Networking Meeting

Duration: 3 hours

Eligibility: All those who have been trained by the Office of the Anti-Discrimination Commissioner in the role of Contact Officer/Person are eligible and invited to attend.

Networking meetings are being held to give contact people in different organisations the opportunity to exchange ideas, experiences and information with others in a similar role.

The networking meeting will also provide an excellent opportunity to catch up on any amendments to the Anti-Discrimination Act 1998 and changes to procedures.

Once registered, participants will be able to e-mail any questions or issues for discussion at the meeting.

Community education

Community education

The training team at Equal Opportunity Tasmania liaises and works co-operatively with not-for-profit community organisations, community groups, schools, colleges, other educational institutions, unions and interested individuals to provide a range of FREE training and information sessions.

Community information sessions, workshops and engagement forums aim to promote non-discriminatory practices and empower those groups who are most likely to experience discrimination, harassment and bullying.

Sessions can be designed to focus on a range of human rights issues such as those affecting:

  • people with disabilities,
  • Aboriginal and Torres Strait Islander people,
  • ethnic and religious minority groups,
  • gay, lesbian, bisexual & transgender and intersex communities,
  • young people,
  • seniors,
  • women & men.

Equal Opportunity Tasmania has customised training programs available for community organisations and, wherever possible, consideration will be given to provide a fee reduction subject to the nature, size and capacity of the organisation to pay for training.

School talks

School talks

FREE information sessions

The training team at Equal Opportunity Tasmania liaises and works co-operatively with schools, colleges, other educational institutions and interested individuals to provide a range of FREE information sessions.

Presentations to students on issues relating to anti-discrimination, harassment and bullying assist schools in developing the capacity within their school community to

  • accept and embrace diversity,
  • celebrate and respect differences,
  • promote non-discriminatory practices and
  • empower those groups who are most likely to experience discrimination, harassment and bullying.

Our school talks are designed to include interaction and input from students and to cater to different class and age levels from kindergarten to college.

Session topics

Topics covered in sessions depending on the grade level of students are:

  • Diversity
  • Stereotypes – prejudice - discrimination
  • Types of bullying including cyber-bullying
  • Bystanders behaviour
  • What to do if it happens to you or you see it
  • Equal Opportunity Tasmania and the Anti-Discrimination Act 1998
  • Victimisation, inciting hatred and sexual harassment
  • Discrimination in employment
  • Rights and responsibilities

Client testimonials

Client testimonials

'The session was a real eye-opener and a lot of useful information was shared.

The activity really made you delve into what may or may not be bullying and to look into what the issues really are.'

Bullying, what it is, what it's not and what to do about it. Optia Incorporated, March 2013

'I recently attended the 'Train the Trainer' course presented by Roz and Louise. There is no doubt you would already know that both are skillful, passionate, engaging and incredibly knowledgeable trainers. They are truly an asset to your team.

Their style of delivery, and the way in which this course was structured and of course presented, makes it one of the best trainings I've ever attended.

With a renewed confidence, I'm energised and looking forward to rolling out training to our workforce.'

Train the Trainer. Joshua Bowring, Veranto, February 2013

'Louise, your passion for what you do is clear and you provided a great overview for our class on anti-discrimination. The ethos of your workplace as you describe it is enviable.

I look forward to taking the principles you shared today into any future work I do as a teacher assistant''

Polytechnic Education Support class. Tasmanian Polytechnic, February 2013

I found all segments useful. Very challenging topic handled very well. Good balance between rights and responsibilities.

Really appreciated real life examples. Easier to relate to. Language used was at correct level. All terms were understood.

Made me challenge internally regarding some aspects I am seeing in the workplace at present.

NyrStar Manager training. May and June 2012

Fees and charges

Fees and charges

The following fees and charges apply 1 July 2017 - 30 June 2018.

Consultancy fee policy

Training terms and conditions

On-Site Training
  • Fee of $290 per hour to deliver training on site at organisation premises.

Cost includes

  • All preparation and presentation - content may be tailored to your individual organisation
  • Handouts for all participants
  • Recommended size for each training session is 6 to 20 participants

Accommodation and travel charges may apply.

Calendar training

  • Fee of $60 per person, per hour to deliver calendar training at the Commissions venue

Cost includes

  • All preparation and presentation
  • Handouts for all participants
  • Courses will run with a minimum of 4 participants

Cancellation policy

If you are not able to attend a seminar, another representative from  your organisation is welcome. However, if no-one is able to attend cancellation fees are as follows:

  • Within 1 week of date of training: full fee payable
  • Between 1 and 2 weeks of date of training: 50% payable
  • If confirmed training is postponed with less than 2 weeks notice from date of training, a rearrangement fee of 20% of total consultancy fee may be charged.

Payment terms

Invoices are payable within 14 days of date of invoice.

Fees do not include GST.

Travelling and/or accommodation expenses may apply.

Fees are current until 30 June 2018.

Fees are reviewed annually.