Management training

Discrimination, Harassment and Bullying - Management for Managers

Duration: 4 hours

Recommended for: Managers and supervisors

This course provides:

  • An overview of the Anti-Discrimination Act 1998
  • Management strategies for preventing and dealing with issues of discrimination, harassment and bullying
  • Principles of investigating complaints

The 3 sections of the course are designed to give managers and supervisors a holistic or ‘big picture’ view of their role and responsibilities in relation to issues and claims of discrimination/harassment/bullying.

Addressing and Preventing Workplace Bullying for Managers and Supervisors

Duration: 4 hours

Recommended for: Managers and supervisors

Bullying and harassment is recognised as one of the major contributors to workplace stress. It has a detrimental effect on both individuals and organisations making for an unhappy and ineffective working environment. Employers have a responsibility to provide a workplace free from these behaviours. As a manager / supervisor you have a key role to play in preventing and dealing with workplace bullying. This workshop will provide you with ideas and strategies for preventing bullying and harassment together with the confidence to deal effectively with issues should they arise.

This course will cover:

  • Language
  • What workplace bullying is and isn’t
  • Relevant bullying legislation
  • The costs of bullying and harassment
  • Responding to bullying and harassment
  • Best practice management

This course includes scenarios and activities.

Recruitment and Selection

Duration: 4 hours

Recommended for: HR managers, recruitment staff, selection panels, managers, supervisors

This course has been developed due to demand from Tasmanian Managers.

Find the answers to the following questions and more:

  • What are ‘inherent requirements’ and why they are important?
  • How do I ensure my position descriptions and job application forms meet Anti-Discrimination Act requirements?
  • Can I ask applicants to undergo a medical test before offering them the job?
  • When placing a job advertisement in the paper, can I specify the age of the person I want to employ?

The course builds on your knowledge of the Anti-Discrimination Act 1998. It will cover what the law says about discrimination in recruitment and selection, best practice and how to avoid discrimination at each stage of the recruitment and selection process.

Investigating Complaints

Duration: 2 days

Recommended for: Managers and supervisors

This course covers investigating complaints of discrimination and harassment based on the ‘complainant/respondent’ model.

The first day consists of:

  • An overview of the Anti-Discrimination Act 1998, which covers:
    • Claim statistics for the Office of the Anti-Discrimination Commissioner
    • Attributes
    • Direct and indirect discrimination
    • Harassment (including bullying), sexual harassment, other prohibited conduct including victimisation and incitement to hatred
    • Exceptions and exemptions under the Act
    • Employer responsibility (section 104)
    • A segment on the claim process at the Office of the Anti-Discrimination Commissioner and the Anti-Discrimination Tribunal process
    • Principles underlying investigations including procedural and substantive fairness and principles of natural justice
    • Practical implications of these principles and case law relating to the principle
    • Skills required, how to investigate, investigation timeframes, the investigation process and a practical exercise

The second day consists of:

  • Further practical exercises
  • Interviewing witnesses
  • Evidence
  • Standards of proof
  • Failure to complain and associated case law
  • Writing a report
  • Stages of discipline and process after an investigation.

Also includes question time with Office of the Anti-Discrimination Commissioner staff and a practical exercise in preparation and report writing.